Refund and Cancellation Policy
Statement of intent
Bernie Scott (Freespirit) is committed to safeguarding your privacy, including online. This statement sets out how, and why, we use personal information, (or “data”), you have provided, at events, through our website or personal sittings. Berniescott.co.uk
Please read this carefully to understand how your personal information will be treated. We believe that your private information should be exactly that – private.
Personal Information – data
Your personal information is also known as data, and is protected by the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).
Any data you provide about yourself, and any information which identifies you, such as your name, email address, telephone number, will only be retained by us if you tell us that we can do so. Of course, you might choose not to, however this means that we may not be able to provide you with the full details of demonstrations in your area. You have the right to update and amend your personal details and/or data permissions at any time by sending an email to
In the event of a personal sitting we collect your personal home address in a private sitting just for the disclaimer purposes. Your address is never linked in anyway with the internet and is disposed of safely by shredding after a period of time. If you have agreed by ticking the yes to a mailshot we then add your name and email address only not your home address.
All data from demonstrations on the raffle stubs collected on the evening are for “When’s Bernie Back” only. It explained on the evening of the demonstration why we collect and you are given an option just before the draw to retrieve your email address before we leave.
Those who have registered to our newsletter service by email or any other means will be able to unsubscribe at any time. You will see an option to ‘Unsubscribe’ at the bottom of any email we send you. Once unsubscribed your email will be removed from our database.
What we use your data for
If you’ve given us permission, we hold your data on system and use it for operational purposes, such as sending you information via electronic mail upcoming events..
Sharing your data
We will never share your data without your permission and you can withdraw your permission at any time.
We never Sell or rent your private information to any third party.
Share your data with other customers.
Who we share the information with
We also use Clicky, Google and webs analytics. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve our website. The cookies collect information in an anonymous form, including the number of visitors to the site, how visitors have come to the site and the pages they have visited.
We also use Mailchimp to send you your emails and you can see their private policy HERE
A cookie is a small file which asks permission to be placed on your computer s hard drive. The file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Overall, cookies help us to provide a better website enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We take every precaution to protect your data, and we’ve developed and adopted technologies, practices and policies to safeguard you and your data.
Except where you’ve given your informed consent, Bernie Scott (Freespirit) will not disclose any of your personal information without permission unless we’re required to do so, for example if required by a court order, or when requested by the police or another authority investigating illegal activity.
Third party sites
We can’t be responsible for the privacy and practices of other companies, even when you’ve reached them from our website. So we recommend you check privacy policies for each new site you visit.
Transferring your personal information outside of the EEA
Sometimes as part of our operations we may need to transfer your data out of the European Economic Area or EEA. For example, a server supporting our website might be outside the EEA. If this happens, we’ll take steps to ensure that your privacy rights continue to be protected as outlined in this notice.
Tel 01454 613885